Our Refund and Return Policy

At Giftselling, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Please read the following policy carefully to understand our guidelines for refunds and returns.
You can return items within 30 days of the purchase date. Items must be in their original condition, unused, and with all original packaging and tags attached.
To initiate a return, please contact our customer support team via the Contact Us page with your order number and reason for the return. We will provide you with instructions on how to proceed.
Certain items are non-returnable, including opened software, customized products, and items marked as final sale. Please check the product description before making your purchase.
Get in Touch

Contact Giftselling for Your Electrical Needs

Reach out to our expert team via email, phone, or visit us at our Los Angeles store for personalized assistance.

Email Us

Send us an email at support@giftselling.com for inquiries, quotes, or support.

Call Us

Call our support line at ++86 13391098812 for immediate assistance or questions.

Visit Our Store

Room 108, Building 1, No. 39, Jiangjun Avenue, Moling Street, Jiangning District, Nanjing, Jiangsu, China. View on Map for directions.

Refund & Returns

Find answers to common questions about our refund and return procedures, including eligibility, timeframes, and how to initiate a return.
Learn More
We offer refunds within 30 days of purchase for unused products in original packaging, with proof of purchase.
To return an item, contact our support team to receive a return authorization, then ship the product back following our instructions.
Certain electrical components and custom orders are non-returnable. Please check the product details before purchase.